Star City

Cookie Policy

Effective date: 27 March 2026

This Cookie Policy explains how starcity-casinoonline.com uses cookies and similar tracking technologies when you visit or interact with the website operated under the Star City brand. For the purposes of this policy, references to Star City, StarCity, Star City Casino, Star City Casino AU, Casino Star City, and Star City Casino Australia refer to the same website environment and brand presence associated with starcity-casinoonline.com.

This policy is intended for users in Australia and is written to support transparency, privacy and data protection, and informed user choice. It should be read together with any applicable Privacy Policy and website terms published on starcity-casinoonline.com. If you have questions about this Cookie Policy, you may contact: [email protected]

Introduction to Cookies

Cookies are small text files placed on your device when you access a website. They help the website recognise a browser or device and allow information to be stored or retrieved during a browsing session or across multiple visits. Similar tracking technologies may include pixels, tags, local storage objects, software development kit identifiers, and persistent identifiers used to support site functionality, security, analytics, and limited advertising measurement.

Cookies and related technologies may collect information automatically, including:

This information is generally used to make the website function properly, remember user preferences, protect accounts and sessions, improve site performance, understand how visitors use the website, and evaluate the effectiveness of campaigns or referral sources. Depending on how the website is configured and whether a user submits information through forms or account-related functions, certain cookie data may become linked with other information held by the website. In such cases, the handling of that information is subject to applicable Australian privacy and data protection requirements.

Star City seeks to apply a transparent approach to cookie use consistent with privacy and data protection principles relevant in Australia, including obligations that may arise under the Privacy Act 1988 (Cth), as amended, and the Australian Privacy Principles where applicable. While cookies are technical tools, some cookie-derived data may be considered personal information where an individual is reasonably identifiable.

In line with these principles, starcity-casinoonline.com aims to:

This Cookie Policy applies to cookies and similar technologies used on:

This policy does not automatically govern third-party websites, apps, or platforms that may be linked from the website. If you click a third-party link, that third party may place cookies under its own policies and terms.

Types of Cookies We Use

Star City Casino may use cookies in the following main categories:

In addition to these categories, Star City also uses a technical segmentation model based on the website architecture. Cookies and similar technologies may therefore also be grouped as:

These classifications overlap. For example, a required cookie may be implemented through the front-end or back-end, and an advertising cookie may be delivered by a third-party provider.

Required Cookies

Required cookies are essential for the operation, integrity, and security of the website. They are used to enable core services and cannot usually be switched off through basic website controls because the site may not function correctly without them.

These cookies may support:

Examples of information processed by required cookies may include:

If required cookies are blocked, some parts of Star City Casino Australia may become unavailable or may not operate as expected. This may affect navigation, secure account areas, form submissions, and protection features designed to safeguard users and the website.

Functional Cookies

Functional cookies help improve the website experience by storing choices, measuring interactions, and supporting performance enhancements. These cookies are not always strictly essential to provide the website, but they are important for usability, service improvement, and feature consistency.

Functional cookies may be used to:

The data collected through functional cookies is commonly aggregated or pseudonymised where possible. However, depending on implementation and the context of use, this data may still be associated with a user profile or account management process, especially where a visitor interacts with player registrations, support forms, or authenticated sections.

Blocking functional cookies may reduce the website’s ability to remember your user preferences and may result in a less personalised or less efficient experience.

Advertising Cookies

Advertising cookies are used to understand marketing performance, measure traffic sources, and assess whether campaigns lead to visits, interactions, or player registrations. These cookies may also help limit repetitive advertising, attribute conversions, and generate reporting for internal marketing analysis.

Advertising cookies may be used to:

Star City does not use advertising cookies to intentionally disclose a user’s direct personal identity to unrelated advertisers merely through the cookie itself. However, third-party partners may process online identifiers, IP-derived signals, browser information, and event data under their own systems. Where this occurs, data handling is subject to their own terms, technical controls, and privacy practices, in addition to any obligations Star City may impose contractually.

If you disable advertising cookies, marketing measurement may become less accurate, and the website may be less able to understand whether specific campaigns are relevant or effective.

Technical Segmentation of Cookies

To make this policy easier to understand in operational terms, Star City Casino AU divides website cookies into three technical groups based on platform architecture.

Back-end Cookies

Back-end cookies are generated or validated primarily by server-side systems. They are commonly used for:

These cookies often interact directly with protected systems and may be necessary to preserve security and website reliability.

Front-end Cookies

Front-end cookies are implemented through the website interface, scripts, tags, or client-side tools running in the browser. They are commonly used for:

These cookies help Star City Casino provide a more responsive and usable website experience across different devices and browsers.

Third-party Cookies

Third-party cookies are set by external domains or service providers integrated into the website. They may support:

Because third-party cookies are controlled by external providers, users should be aware that those parties may process information according to their own privacy documentation.

Third-Party Service Providers

Star City may engage third-party service providers to support analytics, security, hosting optimisation, traffic measurement, tag deployment, marketing performance assessment, and related technical functions. These providers may place cookies or similar tracking technologies on the website for the limited purposes authorised by Star City or for their own service delivery functions where applicable.

Third-party providers may process data such as:

These providers are typically used to help Star City:

Where external service providers process personal information on behalf of Star City, the website seeks to use reasonable measures to ensure processing occurs under appropriate instructions and safeguards. However, if a third-party provider acts as an independent controller or equivalent decision-maker for its own purposes, its own privacy and cookie terms will apply to that processing.

How Long Cookies Remain on Your Device

Cookies may remain on your device for different periods depending on their purpose and design.

Session Cookies

Session cookies operate only while your browser session remains active. They are usually deleted automatically when you close your browser. These are commonly used for:

Persistent Cookies

Persistent cookies remain on your device for a defined period or until manually deleted. They are commonly used for:

Retention periods vary depending on the cookie’s purpose, technical configuration, and legal or operational requirements. Star City aims to avoid keeping cookie data for longer than reasonably necessary for the relevant purpose.

The information collected through cookies and tracking technologies may be used by Star City for the following purposes:

Cookie-derived data may be combined with server logs, security systems, or other website data where necessary for fraud prevention, incident response, compliance, or service improvement.

How to Control and Manage Cookies

You can control many cookies through your browser settings. Most browsers allow you to review, block, restrict, or delete cookies, including existing cookies already stored on your device. You may also be able to configure your browser to notify you when websites attempt to place cookies.

Please note the following:

Typical cookie management actions available in browsers include:

If the website provides a cookie preference tool or consent banner, you should also use that tool to adjust your preferences where available. Browser controls and website preference tools may operate differently, so users who want stronger control should review both.

Browser-Specific Guidance

For additional information on managing cookies, users can consult the support pages of their browser provider. Common resources include:

The location of these settings may change as browsers are updated. Users should refer to the latest official browser documentation.

Consequences of Refusing Cookies

If you choose to reject or disable certain cookies, your experience on Star City Casino may be affected. Depending on which cookies are disabled, you may experience:

For this reason, Star City recommends that users allow required cookies at a minimum if they wish to access core website features securely.

Data Protection and International Processing Considerations

Because digital infrastructure may involve cloud hosting, content delivery networks, analytics systems, and external technology providers, cookie information may be processed in multiple locations, including outside Australia. Where such cross-border handling occurs, Star City aims to take reasonable steps to ensure that information is handled in a manner consistent with applicable privacy and data protection obligations.

Measures may include:

Star City may update this Cookie Policy from time to time to reflect changes in legal requirements, website functionality, tracking technologies, service providers, or internal compliance practices. The latest version will be made available on starcity-casinoonline.com with an updated effective date.

Users are encouraged to review this policy periodically so they remain informed about how cookies and tracking technologies are used on the website.

Contact Us

If you have questions, concerns, or requests relating to this Cookie Policy or the use of tracking technologies on starcity-casinoonline.com, please contact:

References

This Cookie Policy has been drafted with reference to generally applicable Australian privacy and online transparency principles, including the following public sources:

This policy is intended as a transparent website notice describing how Star City Casino Australia uses cookies and tracking technologies. It does not constitute legal advice to any user or third party.